Project Support Officer

My client requires an experienced Project Support Officer to join their project.

Reinforcement of KYC/AML/RCT team (1st Line of Defense) to manage onboarding volumes and KYC remediation exercises.

Function description

Key Responsibilities:

• Merchant Onboarding (MR/HR):
• Review and analyze onboarding files (legal documents, UBOs, business activity) for Medium-Risk (MR) and High-Risk (HR) merchants.
• Prepare validation sheets for internal committee submission (2nd Line of Defense), ensuring compliance with internal procedures.
• Collaborate with business teams to obtain missing documentation

• AML Alert Processing:
• Log and classify alerts generated by monitoring systems (eg, atypical transactions), external triggers etc
• Investigate atypical cases: gather additional evidence, draft analysis notes for escalation to Compliance.
• Escalate suspicious cases with structured reporting (risk typology, triggers, recommendations).

• KYC Remediation:
• Participate in client portfolio recertification: verify updated data, reclassify risks.
• Identify incomplete files and follow up with merchants for missing documents.

• Reporting & Process Improvement:
• Contribute to monthly statistics (eg, alerts processed, average resolution time).
• Propose optimizations (eg, standardized note templates, HR file checklists).

French and/or Dutch Speaking preferable

Required knowledge/Experience

Experience

1-2 years in KYC/AML, preferably in financial institutions, fintechs, or PSFs (onboarding or transaction monitoring experience).

Technical Experience

Mandatory 

• Operational knowledge of AML/CFT regulations (Belgian Law of 18/09/2017, EU AML5/6 directives).
• Proficiency in screening tools (eg, Dow Jones) and client databases (eg, Salesforce).
• Ability to analyze legal documents (KB extracts, statutes, UBO proofs).

Preferable Expertise

Experience in the payments/acquiring sector (understanding merchant-specific risks).
CAMS, ICA, or equivalent certifications (not mandatory but a plus)

Soft skills

• Rigor and attention to detail (identifying inconsistencies in files).
• Autonomy (quick adaptation to internal processes).
• Teamwork (collaboration with internal analysts and Compliance).
• Professional English (documentation often in English).