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Do you have recent experience of dealing with HNW or Corporate Customers? Are you able to build strong relationships with customers and colleagues? If so, then we would like to hear from you. Our client, a unique financial services organisation, are looking for a Customer Service Representative to join their growing Corporate and Private Client team. As a Customer Service Representative within the Corporate and Private Client team you will work closely with a team of Account Managers, managing portfolios of High-Net-Worth and Corporate clients. A typical day will see you: Managing client... more ->
Job Title: Service Excellence Co-ordinator Location: Theale, Berkshire Hours: 37.5 hours per week, on a shift basis, between the hours of 07:30 to 20:00 Monday to Friday (or as otherwise agreed from time to time). Job Type: 12 month fixed term contract Salary details available upon application The Company: Our client is the leading service provider of equipment solutions to the NHS and private hospital groups in the UK. They have over 20 years of experience within their field and offer a vibrant environment that promotes personal growth and development. The role: Provide outstanding customer... more ->
Bring your Resource Planning Management expertise to the table and make a difference. As we evolve and mature, teams can grow, change and merge therefore we need someone who loves the resourcing, scheduling, and planning challenges this can create. Someone who thrives in being on top of all resources, is in control and can calmly react to quickly changing demands. Initially you will pick up our Contact Centre with circa 120 heads and be responsible for rota management, intraday management and all the planning that you would expect to be involved. The role will likely expand to incorporate... more ->
Customers are genuinely at the heart of everything we do at Gigaclear. We are looking for an exceptional leader who has the right balance between driving performance, leading with passion and ensuring customers are our priority. You will need to be a call centre professional, having managed front line colleagues through a front-line leadership level and be a role model in your actions and ambitions. Data savvy yes, but the insight from data is crucial. Salesforce CRM experience would be extremely useful, as would previous stories about process automation and the implementation of AI within a... more ->