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Strong customer & administrative skills, organised and efficient, raising purchase orders, Your new company A fantastic opportunity to work for a global leading organisation. My client is looking for a Help desk/contract support professional. Your new role You will play a crucial role in providing a comprehensive financial and administrative service. Your expertise will directly impact the success in meeting customer needs and maintaining effective relationships. Understanding and participating customer needs Assisting the contract manager in the management of work order management report and... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->
Exciting Administrative opportunity in Milton Keynes Your new company Hays is working with a leading global provider of integrated facilities and corporate real estate management. With a focus on innovation and exceptional service, this organisation is committed to maximising savings opportunities for clients while delivering top-notch solutions. Your new role Looking for a temporary Contract Support administrator to join the Milton Keynes team. You'll play a pivotal role in ensuring exceptional customer service and comprehensive financial and administrative support to both the client and the... more ->
IT Support Specialist - Fixed Term Contract (18 months) This will be a site-based job at either Leatherhead or Harwich, with travel required to our other UK sites. The main responsibilities are as follows: Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems. Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided. Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the... more ->
Helpdesk Coordinator Ferndown - Up to £25,000 per annum This is a fast paced, busy and dynamic role working for a growing company based in Ferndown. The company represent a number of retail, hospitality and public sector business's to provide efficient, planned and reactive maintenance services. Your role: Act as the first point of contact for new calls into the business from either current client s as well as new enquiries You will quickly establish the reason for the call and take prompt and timely steps to resolve Coordinate with field-based engineers, contractors and tradespeople to book... more ->
Helpdesk Manager - Facilities Management - Bury - Up to £38,000 About the Company We are working with a growing Facilities Management organisation who are looking for a Helpdesk Manager for their office in North Manchester to run their expanding helpdesk team. To manage a team of Helpdesk Co-ordinators, undertake training and produce reports for the organisation's board and clients. Helpdesk Manager The Rewards Salary up to £38,000 + package Benefits Helpdesk Manager - Requirements Worked within an FM or Building services or similar maintenance environment previously Worked on a helpdesk... more ->
Helpdesk Coordinator Facilities Management - Bury Town Centre Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator The Rewards Salary up to £27,000 Dependent on experience in a similar role. Benefits Helpdesk Coordinator Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and... more ->
Helpdesk Coordinator - Building Services & FM - Blackburn - Up to £25,000 About the company We are working with a growing Maintenance organisation who are looking for an additional Facilities Helpdesk co-ordinator for their growing team at their Head office in Blackburn. Helpdesk Coordinator - The Rewards Basic Salary £23,000 - £25,000 Dependent on experience in a similar role click apply for full job details more ->
Looking to recruit a Helpdesk Supervisor to join a leading Facilities Maintenance contractor based in Lewisham Offering 30,000 - 32,000 + bonus and benefits We are after someone who has previous FM helpdesk experience Is able to provide an effective on site service to clients and customers Monitor call reports/produce data to provide insights into productivity Support the FM helpdesk by receiving calls, logging onto Support System and monitor sickness/absence Able to support and lead two Administrators Monday - Friday 8-5 Based in Lewisham full time This role is an excellent opportunity to... more ->
Manpower are recruiting for a Helpdesk Customer Service Assistant to work for one of our well known clients based in the City Centre of Glasgow. Estates Services continually develops its enhanced customer relationship management strategy, encompassing its wide range of activities. This post is vital to that process. Monday - Friday (8am-5pm/35 hours per week) You will be responsible for: Realising a customer care philosophy that ensures consistent support for our service users. Lease between our customers and the various sections of the department, primarily the trade's operatives but also... more ->
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk Team Leader Reading salary up to £40,000 A Technology company for the future who are rapily expanding and driving forward the most up to date Technology in Digital Signage Audio Visual and IT. The help desk Team leader serves as a lead role to help drive quality efficiency success and resolution to the customersneeds as they oversee a team of representatives engineers and experts As a key functional leader this role is expected to contribute to the overall service direction and stratedgy for the group and is... more ->
Introduction Our client, a leading retail company in the optical industry, is currently seeking a Helpdesk Analyst to join their team. As a Helpdesk Analyst, you will play a crucial role in providing technical support and assisting internal users with IT-related issues. This is a contract position, offering an exciting opportunity to contribute to the smooth operation of our client's IT Service Desk. Key Responsibilities Responding to and resolving IT-related queries and incidents from internal users Providing excellent customer service and technical support via phone, email, and ticketing... more ->
To provide a professional and client-driven phone/video support role to end users working at home. The helpdesk support provided to our customers is of a technical nature along with bespoke software issues. Required mix of both technical and customer support skills with a willing to learn and apply resolutions to home end computer users remotely. Note: The public end users have mixed computer abilities, on their home computers and are working to deadlines. Training provided: Customer support, processes and procedures, phone conversations, team building, bespoke software training. To be... more ->
Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide. We have an exciting opportunity for a Helpdesk Supervisor to join our facilities team at University Hospital Lewisham in Ladywell. This is a permanent Full time position working 40 hours per week from 8am to 5pm, Monday to Friday. The role: Reporting to the General Manager To provide an on-site effective and professional helpdesk service to University Hospital Lewisham... more ->
Your new company With a clear future-forward vision, my client strives to inspire you to achieve more than you ever thought possible. Their knowledgeable teams are dedicated to delivering the best possible solutions to help your business thrive, no matter what challenges you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management, user... more ->
Randstad Solutions is currently recruiting for a Help Desk Administrator to join one of our fantastic client's. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contact for customers calling into the Helpdesk. This role will be based on site at the client's premises in Wakefield. This is a permanent role with a salary of up to 28,000. The main working hours for this role will be between 08:00 - 17:00. Main responsibilities will include: Main point of contact for... more ->
Maintenance Helpdesk Coordinator- CAS 2 Contract: part time/Permanent Hours - 20hrs per week Salary: £12,324 per annum Location - Derby DE24 8AA Some organisations talk about making a difference. At Nacro, we do it every day. This takes vision and commitment, but it also takes people, like you, who are passionate about helping young people and adults to turn their lives around and bring about positive change. To attract and develop the best people in the sector, including people who have experienced some of the challenges facing the people we support, we ve created a culture and environment... more ->
IT Support Analyst is required to join an established Helpdesk function onsite in Wellingborough for an initial 1 month contract. You will provide 1st and 2nd line support to users in the office and at other UK locations. We are looking for somebody with good windows support skills who is able to quickly hit the ground running and support the team during this period of increased work. This could suit an experienced IT Support contractor or perhaps an IT Manager who is in-between roles and open to a short term project to keep busy. The plan is to work on site in Wellingborough from 09:00 -... more ->
About the Role An exciting opportunity has arisen for an IT Helpdesk Technician to join our team. You will be first point of contact for the IT Help Desk, resolving low level IT problems quickly. Administrating and monitoring the call log. Completing administrative tasks including the production of monthly reports etc. Training new staff members on some basic uses of our systems and applications Assisting in the tidying up and monitoring of data in our systems. About You We are looking for someone who is: Pro-active and enthusiastic, Highly organised and can multitask effectively. Able to... more ->
Your new company Hays is working with a leader in their field involved with design, manufacturing, sales and logistics in the UK and Europe. This fantastic client is looking for an IT Helpdesk Engineer to work on their Coventry and Solihull sites. Your new role The IT Helpdesk Engineer will provide IT hardware & software support to all UK, European & APAC users while maintaining and monitoring the IT infrastructure & security systems. This is a varied role being each day different so you will have a positive, can-do, adaptable attitude. You will have some experience of IT logging and solving... more ->