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Complaints Coordinator Location: Beeston, Nottingham, NG9 1LA Salary Banding: £28,044 - £29,519 - Hybrid Working based on a 37.5hr week Free on-site parking subject to availability At Metropolitan Thames Valley Housing, we have an amazing opportunity for passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham. As a Complaint Coordinator you will be responsible for investigating and coordinating responses for Stage 1, and with further experience, Stage 2 complaints. This requires independent inquiry and collaboration with teams... more ->
Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £29,593 - £31,150 Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries. You may also support the wider Customer Care Team to deliver satisfactory resolutions. You will work as a team to ensure MTVH is helping resolve customer disputes that are deemed fair and clear in resolution. You will be responsible for developing customer satisfaction through root cause... more ->
This Role: Collections Officer known internally as a "Customer Accounts Advisor" Location: Beeston, Nottingham, NG9 1LA - Free on-site parking subject to availability Salary Banding: £28,044 - £29,519 Full Time Permanent Post based on a 37.5hr working week. Due to an internal promotion, we are looking for an individual who is passionate about providing an exceptional customer experience and looking for a new role in collections. Do you enjoy speaking with customers and solving their problems with empathy and understanding? If so, we want to hear from you, as here at MTVH we are looking for a... more ->
Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five-star homeowner experience from the moment our customers receive their keys click apply for full job details more ->
Customer Service Administrator Location: Nottingham Salary 27,000pa We are looking for dynamic Customer Service Administrator to work with a multi-channel marketing agency running campaigns from brief to completion. Taking briefs from different areas of the business relating to projects and campaigns Creating copy and wording from the initial brief Building and maintaining good working relationships with 3rd party design agencies/print suppliers Using CRM and process to run campaign workflow Liaising with departments throughout the business to keep projects to agreed time scales Problem... more ->
Head of Client Services Location: Nottingham (with occasional travel) Salary: £60,000 £70,000 per annum (negotiable depending on experience) Hours: 37.5 hours per week, Monday to Friday (flexibility required) Holiday: 22 days annual leave plus Bank Holidays Pin Point Recruitment is proud to be supporting a leading organisation in the search for an experienced Head of Client Services to lead client del click apply for full job details more ->
Service Advisor - Nottingham - Basic Salary - £30,151 - OTE - £42,000 - Great Benefits Package - Our client, a busy franchised main dealership in Nottingham has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team... more ->
Hire Controller/Plant Hire/Trade Counter Customer Service/Building Supplies URGENT Thrive are currently working with an exceptional company who are going from strength to strength and have asked us to help them with their continued expansion plans. They are now looking for an experienced trade counter sales/plant hire controller to work at their Ilkeston depot on a full time basis. If you have experience of working as a trade counter sales professional or have experience of working in plant hire as hire desk controller/hire negotiator then we would LOVE to hear from you They are a small,... more ->
A leading domestic kitchen appliance distributor and installation specialist is looking to recruit a Customer Service & Administration Coordinator to join their Castle Donington head office team. This is an excellent opportunity for someone with experience in a similar customer relations, coordination or administrative role who enjoys being at the centre of operations and supporting multiple stakeholders. The business has over 20 years' experience supplying the new-build housing market and is known for its focus on service, reliability and long-term relationships. They are part of a highly... more ->
We're looking for an experienced and ambitious Service Manager to join the team at our brand new Derby Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details more ->
Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan click apply for full job details more ->
Sports Turf Academy Services Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Kickstart your career Leicester City Football Club as Sports Turf Academy Services Manager! Contract Type: Permanent Hours Per Week: 37 click apply for full job details more ->
CUSTOMER SERVICE ADVISOR INTRODUCTION Our client is quality-focused a growing UK manufacturer. Supplying leading national and regional customers, they have developed a reputation for product and service excellence across the UK. They now need an additional Customer Service Advisor based in their Midlands office. LOCATION Office-based sales role (M1/Sutton-in-Ashfield/Alfreton) Ideal commute from Mansfield, Rainworth, Ravenshead, Hucknall, Nottingham, Nuthall, South Normanton, Ilkeston, Heanor, Eastwood, Langley Mill, Ripley, Derby, Belper, Matlock, Chesterfield, or close. THE ROLE The... more ->
Ref 11070 Customer Care Advisor Somercotes, Derbyshire Starting salary: 27,900 pa perks box, childcare vouchers, death in service, bonus and long services awards Hours of work: Monday to Friday, 8:30am till 4:30pm, 9:00am till 5:00pm and 9:30am till 5:30pm on a rota basis. Our client, a successful locally based company are looking to recruit new team members for their Customer Service department. The company offers excellent working conditions and the benefits you would expect from a large organisation, including an on-site staff restaurant! What you need: Good IT skills - Have a good... more ->
We are currently looking to recruit a Customer Service Advisor for our fast-growing manufacturing client, who offer sustainability and opportunities to develop within the company. A high valued, forward-thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to provide technical support duties and be the first point of contact for responding to any breakdowns and emergency calls from engineers and end users. As part of Technical Customer Service Advisor role, you ll require: Proven experience providing excellent customer... more ->
Personnel Solutions are looking for a dedicated and detail-oriented Parts/Customer Service Advisor to join our client in Bilsthorpe, NG22. The ideal candidate will play a crucial role in ensuring the efficient operation of the parts department by providing exceptional customer service and maintaining accurate inventory records. This position requires strong organisational skills, effective communication abilities, and a commitment to maintaining high standards of service. Hours/Salary Monday - Friday 8.30am-5pm Every other Saturday 8.30am-1pm 28.5k - 32k Responsibilities Assist customers in... more ->
Service Advisor Location: Leicester Salary + OTE: Up to £32,000 Hours: Monday - Friday 08:00 - 18:00 & Saturday on Rota 08:00 - 12:30 Benefits 25 Days Holiday + Bank Holidays Staff Car Scheme Staff Discounts - Parts, Servicing, Bodyshop Life & Medical Insurance - After 3 Years Mental & Physical Health Supports Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the... more ->
Customer Operations Manager up to £50k base Staffordshire 1 day a week remote working Join a growing specialist environmental business delivering vertically integrated consulting and product solutions in silt pollution control and water treatment. The Customer Operations Manager (COM) will own the day-to-day customer experience and operational flow of the business click apply for full job details more ->
SF Recruitment is currently recruiting for a Customer Service Administrator for an excellent client of ours based in Burton. This is a great role, offering a lot of variety and also joining a lovely team! The role will be full-time, working Monday to Friday in the office, 9-5pm. There is free parking on site. This role is a key role for the business, being first point of contact and putting the customer first at all times. The company have long-standing, repeat customers and so although its a smaller team, it's really important to ensure an end to end smooth process for all customers. Typical... more ->
Service Manager Construction Products Nottinghamshire/Lincolnshire EXCELLENT Package Basic Salary 50-55K to Start Plus 10% Bonus, Vehicle, Pension, paid holidays and further additional Benefits Location My client has a great opening for a Service Manager at one of their branches near Newark On Trent and Grantham Salary Salary is commensurate with experience but around the 45-55K mark to start plus click apply for full job details more ->