We are currently recruiting on behalf of a well-established client based in Warrington, Appleton Thorn, a leading independent next-day or scheduled delivery services provider for parcels and freight. We are looking for a motivated and experienced Transport Administrators/De-brief Clerks to support and oversee key aspects of the daily transport operation.

This is a pivotal role that goes beyond general administration ideal for someone with a solid background in transport or logistics who is ready to take a step up in responsibility.

You will be supporting the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.

This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

The position could lead to a permanent employment for the right candidate.

Available Shifts:

Monday to Friday 06:30 am to 15:30

Monday to Friday 10:00 am to 19:00

Pay Rate:

£12.21 p/h

Key Responsibilities:

• Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
• Monitor driver performance and delivery progress throughout the day.
• Ensuring all driver non-compliances are investigated & escalated accordingly.
• Use of the company software to monitor performance supporting with on the road issues as required.
• Act as first point of contact for drivers, addressing route queries and delivery issues.
• Ensuring all returned items are returned as per SOP.
• Assist in investigating delivery discrepancies or failures
• Completion of Ad-hoc de-briefs as & when required.
• Daily download of handheld scanners ensuring the condition of the any faults are reported.
• All returns are coded correctly.
• Completion of Ad-hoc vehicle audits.
• POD & address data entry.
• Maintain accurate filing systems and records for audits and reporting.
• Provide general administrative support as required.

What we are looking for:

• Proven experience in a transport or logistics administration role (essential)
• Strong organisational skills with the ability to multitask and prioritise workload
• Confident communicator both verbal and written
• Strong problem-solving and analytical thinking
• Ability to work independently and take initiative
• Comfortable liaising with drivers and operational staff in a fast-paced environment
• Proficiency in Microsoft Office and transport/logistics software systems

The Offer:

• Full-time, ongoing work with long-term prospects
• Supportive and professional working environment
• Opportunity to develop transport and supervisory skills

This is an excellent opportunity for someone with a solid transport admin background looking to grow with a company. If you're ready to step up and play a central role in a busy transport operation, we want to hear from you!

Job Types: Full-time, Temp to perm