Job Title Shipping Coordinator
Full time, Permanent
Central London based
Competitive package

Role Overview
The Shipping Coordinator is a pivotal member of the Operations team, responsible for the end-to-end management of artwork shipments, both inbound and outbound. This role requires meticulous attention to detail, strong negotiation skills, and effective communication to ensure that all shipments are executed to the highest standards, in full compliance with local and international regulations, and in alignment with bespoke client requirements.

Main Responsibilities
Obtain shipping quotes from approved shippers for both inbound and outbound shipment of artwork, ensuring the most suitable and cost-effective options are sourced for each project.
Negotiate bespoke shipping costs for complex shipments and installations, with the aim of delivering value for clients whilst maintaining the highest standards of service.
Manage each individual shipment to accommodate unique client needs, including but not limited to:
Packing specifications (Fine Art and Courier standards)
Preparation of all necessary paperwork, including accurate Customs documentation
Liaison with relevant regulatory bodies, both domestic and international
Monitor the progress of international and domestic outbound shipments. Troubleshoot and resolve issues promptly, ensuring all stakeholders are informed in a timely manner.
Ensure all shipments are executed in full compliance with local and international
Monitor the progress of international and domestic outbound shipments. Troubleshoot and resolve issues promptly, ensuring all stakeholders are informed in a timely manner.
Ensure all shipments are executed in full compliance with local and international regulations, including but not limited to Export and CITES licenses.
Work collaboratively with Pre-Sale, Post-Sale, and Art Technician teams, to ensure projects are delivered accurately, cost-effectively, and within agreed deadlines.

Key Skills & Competencies
Strong organisational and time management skills, with the ability to manage multiple shipments simultaneously
Excellent negotiation and communication skills, at all levels
Keen attention to detail and accuracy in paperwork and compliance matters
Problem-solving ability and a proactive approach to troubleshooting shipment issues
Solid understanding of shipping regulations, including Customs, Export and CITES requirements
Ability to work collaboratively across teams and build effective working relationships
Flexibility to adapt to changing project demands and client requirements

Qualifications & Experience

Previous experience in a shipping clerk role, within the fine art/luxury logistics sector essential
Familiarity with Customs, Export, and CITES documentation and procedures
Competent IT skills, including experience with shipment tracking systems and Microsoft Office Suite

Salary & Benefits
Salary 28,000 to 35,000 plus benefits

Reporting Line
The Shipping Coordinator reports directly to the Head of Department and works closely with all relevant internal teams.