Service Co-ordinator

Salary: £26,500 - £27,500

Hours: Mon to Fri hours 8.30- 5.00pm

Location: Reading

Duration: Temporary to Permanent (Immediate start)

What to know about this employer:

• A well-established, forward thinking company in the building services sector, known for quality, customer first delivery and consistent growth.
• A market leading provider who invests in its people, values long-term careers, and maintains a supportive, collaborative culture.

Purpose of the role:

• The Service Coordinator leads and coordinates installations across a defined area, ensuring teams deliver safe, efficient, high-quality work while providing an excellent customer experience from scheduling through to completion.

Responsibilities:

• Ensure efficient operations - Plan, schedule & coordinate all installations and service activities to maximise productivity.
• Deliver high customer satisfaction - Provide clear communication, timely updates, and effective resolution of customer issues.
• Maintain compliance and quality standards - Ensure all works meet company & safety requirements.
• Optimise resource utilisation - Allocate engineers, materials effectively to meet value set value targets

Attributes:

• Experience within a similar customer focused reactive facilities/maintenance Installations environment
• Confident coordinating work with a strong understanding of geographical planning
• Experience of arranging and scheduling engineers/contractors/Operatives
• Demonstrate a proven track record in delivering excellent customer service within an administration environment

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