Operations Manager

Location: TW15 London Commuter Belt
Hours: Full-Time
Salary: Starting salary £50,000 per annum (depending on experience- could be flexible for more for more experience)
Vehicle Provided

About the Role

We are recruiting on behalf of a well-established water cooler and coffee supplies company delivering high-quality hydration and refreshment solutions to commercial clients across the UK.

This is a hands-on Operations Manager role overseeing two small, busy London depots. The role suits someone who enjoys being close to the operation, leading from the front, and getting involved in day-to-day activity when required. You will play a key role in ensuring smooth logistics, efficient service delivery, and high customer satisfaction within a fast-paced, practical environment.

Key Responsibilities

• Oversee and coordinate daily operations across two small depots, covering logistics, warehousing, delivery, and service teams
• Take a hands-on approach to managing driver schedules, route planning, and vehicle maintenance to ensure timely and efficient deliveries
• Lead, motivate, and support a small team of drivers, Sani drivers, and service engineers, stepping in when needed to keep operations running smoothly
• Maintain accurate stock control and ensure smooth order fulfilment for water coolers, coffee machines, and consumables
• Identify and implement practical process improvements suited to a small-depot environment
• Ensure compliance with health & safety standards and operational best practices
• Work closely with customer service and accounts teams to resolve operational issues quickly and effectively
• Monitor KPIs and operational performance, taking ownership of results and improvement actions

About You

• Proven experience in operations, logistics, or service management, ideally within the water cooler industry, FMCG, distribution, or facilities management
• Comfortable managing small depot operations where flexibility and adaptability are key
• A visible, approachable leader who enjoys being on the floor and supporting the team
• Strong organisational and problem-solving skills
• Confident communicator who works well across departments
• Proactive, resilient, and not afraid to roll up your sleeves

What s on Offer

• Salary: Starting £50,000 per annum (flexibility around salary depending on exp)
• Company vehicle provided
• Full-time, permanent role
• Opportunity to take ownership of operations within a growing, entrepreneurial business
• Supportive, down-to-earth working environment

Please send your CV without delay!