We are pleased to be working on an exclusive basis with our client, a boutique travel specialists based Gloucestershire in are now recruiting a Travel Consultant to join their small team.

The successful applicant will be responsible for handling group reservations over the telephone and via e-mail, whilst dealing with the administration of your bookings.

As the Travel Consultant you will undertake an array of tasks & responsibilities:

Process bookings on the reservations system and other supplier on-line systems where applicable and ensure the customer is fully informed throughout the booking process

• Administration throughout the entire booking process for your bookings.
• Production of accurate passenger name lists to airlines and ground suppliers
• Running reports, entering insurance details, checking medical forms and similar
• Filing and general administrative duties.
• Preparing relevant documentation for despatch - eg booking confirmations, invoices, tickets, itineraries, dossiers, letters, and amendments.

Travel Consultant Skill attributes:

• The successful applicant will have an excellent telephone manner with good experience working within Travel and tourism.
• Excellent attention to detail and the ability to work accurately with a good level of numeracy, excellent spoken and written English
• Strong customer service, influencing and negotiating skills
• Competent use of office IT products including MS word, MS excel and MS outlook
• Strong interpersonal and communication skills with the ability to develop relationships at all levels