Planned scheduling, strong administration skills, use of CRM systems and strong relationship building skills

Your new company

My client is recruiting for a skilled and proactive scheduling administrator to join their team in Watford. This is an exciting opportunity to work for a large global organisation.

Your new role

• Schedule planned preventative maintenance
• Booking in engineers throughout the day
• Processing quotes and PPM related works
• Processing RAMS/Permits
• Tracking and updating trackers
• Monitoring Engineer attendance for SLA'S
• Ensure compliance with health and safety standards and company procedures.
• Maintain accurate service records and documentation.
• Ensure customer complaints are escalated
• Provide exceptional customer service and represent the company professionally

What you'll need to succeed

Ability to work on your own without supervision

Organisational Skill

Good numeracy skills

Commercial Awareness

Flexible, Dynamic, Adaptable with a can-do attitude

Knowledge of CRM Systems

Ability to work to deadlines. This may require working later than the given working hours to ensure that customer requirements are completed.

Experience in administrative work and enthusiasm for customer service

Organisational skills

A sharp eye for detail

Knowledge of CRM systems, particularly Excel and Word

What you'll get in return

20 days holiday plus bank holidays
Parking on-site
Annual bonus
Monthly bonus incentives
Quarterly outings

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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