Commercial Account Handler

Leading Insurance Broker

Are you an experienced commercial insurance professional who takes pride in delivering exceptional client service?

We're seeking a skilled Commercial Account Handler to join our client's established broking team. This is an opportunity to manage your own portfolio of commercial clients, build lasting relationships, and make a real impact on their businesses through expert insurance advice and solutions.

About the Role

As a Commercial Account Handler, you'll be the trusted advisor and primary point of contact for our commercial clients. From understanding their unique risk profiles to negotiating the best terms with underwriters, you'll manage the complete insurance life cycle while ensuring every client receives tailored, compliant, and expert service.

What you'll be doing:

• Managing client relationships - Building trust and becoming the go-to insurance expert for your portfolio of commercial clients
• Handling the full policy life cycle - From quotations and new business through to mid-term adjustments and renewals
• Risk assessment and advisory - Analysing clients' businesses to identify coverage gaps and recommend improvements
• Negotiating with underwriters - Securing optimal terms and coverage for your clients
• Ensuring compliance - Keeping policies aligned with FCA regulations and industry standards
• Identifying opportunities - Spotting chances to enhance coverage and grow client portfolios
• Quality assurance - Maintaining meticulous documentation and conducting peer reviews to ensure accuracy

What We're Looking For

Essential:

• Strong commercial insurance knowledge across products, underwriting principles, and FCA regulations
• Proven experience as an account handler or similar client-facing commercial insurance role
• Acturis proficiency - you're comfortable navigating the platform daily
• Exceptional attention to detail - accuracy in policy documentation is critical
• Outstanding communication skills - both written and verbal, with clients and underwriters alike
• Client-focused mindset - you genuinely care about understanding businesses and solving their insurance challenges
• Team player - collaborative, supportive, and committed to shared success

Desirable:

• Cert CII or Dip CII qualification (or working towards it)
• Experience across multiple commercial sectors
• Track record of client retention and portfolio development

What Makes This Role Special

• Genuine client relationships - you're not just processing policies, you're building trusted advisor partnerships
• Professional development - we invest in ongoing training and support your career growth
• Quality-focused culture - we value getting it right over rushing through
• Variety - work across different commercial sectors and insurance products
• Your voice matters - we encourage continuous improvement and welcome your ideas

About You

You're an experienced commercial insurance professional who:

• Takes pride in delivering exceptional service and building client loyalty
• Thinks proactively about risk and coverage, always staying one step ahead
• Balances technical accuracy with commercial awareness
• Thrives on solving complex insurance challenges
• Values compliance and ethical practices
• Works collaboratively and contributes to team success

How to Apply

If you're ready to bring your commercial insurance expertise to a team that values quality, client relationships, and professional development, we want to hear from you.

Apply now