Soft Services Supervisor

Location: Plymouth
Contract: 3-Month Fixed Term
Salary: 37,900 (pro rata)
Hours: 37.5 hours per week
Sector: Commercial & Residential Services

We are a well-established commercial and residential services provider operating across Plymouth, delivering high-quality soft services to a varied client base. We are currently seeking an experienced Soft Services Supervisor to join us on a 3-month fixed-term contract.

The Role

The Soft Services Supervisor will oversee the delivery of soft services across multiple sites, ensuring high standards, compliance, and excellent customer service. This is a hands-on supervisory role requiring strong leadership and organisational skills.

Key Responsibilities

• Supervise soft services teams across commercial and residential properties

• Ensure services are delivered in line with contracts, KPIs, and company standards

• Conduct site inspections, audits, and quality checks

• Manage staff rotas, attendance, and short-notice cover

• Train, support, and motivate operatives

• Act as a point of contact for clients and resolve issues efficiently

• Ensure health & safety and compliance requirements are met

• Complete reports and maintain accurate records

About You

• Proven experience in a soft services or facilities management supervisory role

• Strong people management and communication skills

• Good working knowledge of health & safety requirements

• Ability to manage multiple sites and priorities

• Professional, reliable, and customer-focused

• Full UK driving licence preferred

What We Offer

• Salary of 37,900 per annum (pro rata for 3 months)

• 37.5-hour working week

• Opportunity to work with a supportive and professional team

• Valuable experience within a reputable services provider

How to Apply

If you are an experienced Soft Services Supervisor available for a short-term contract and based in or near Plymouth, we would be pleased to hear from you.
Please apply with your CV and a brief cover note outlining your relevant experience.