PSV Parts Advisor Commercial Vehicles

Southwater, West Sussex

Basic Salary: £28,000 £30,000 (DOE)
Full-Time Permanent
Monday Thursday: 8:00am 5:00pm
Friday: 8:00am 3:00pm

An exciting opportunity has become available for an experienced PSV Parts Advisor to join a growing commercial vehicle aftersales operation based in Southwater, West Sussex.

This role is ideal for a parts professional with commercial vehicle, PSV, or HGV experience, who thrives in a fast-paced environment and takes pride in delivering excellent service, strong organisation, and accurate stock control.

You ll play a key role in supporting workshop activity and customer requirements, working closely with aftersales, warranty, and finance teams to ensure smooth day-to-day parts operations.

Key Responsibilities

• Manage parts inventory levels, ensuring availability of high-demand items while avoiding overstock
• Accurately process parts orders for internal workshop and external customers
• Coordinate with suppliers to secure competitive pricing and reliable delivery
• Provide knowledgeable advice on parts identification, selection, and usage
• Maintain accurate documentation and ensure compliance with internal processes and industry standards
• Support the workshop with parts information to maximise efficiency and productivity
• Work closely with warranty, aftersales management, and finance teams on stock control and reconciliation
• Maintain high performance against KPIs including first pick rate, despatch times, and audit compliance

Your Background & Skillset

• Minimum 2 years experience as a Parts Advisor within the commercial vehicle/PSV/HGV sector
• Strong understanding of parts processes, stock control, and supplier management
• Experience using Pinnacle DMS, Kerridge, or similar systems (beneficial)
• Confident IT skills including Office 365 and web-based portals
• Strong analytical and problem-solving ability
• Excellent communication and interpersonal skills
• Organised, detail-focused, and able to manage workload effectively

What s in it for you?

• £28,000 £30,000 basic salary (depending on experience)
• Monday to Friday working pattern with early finish on Fridays
• 25 days holiday plus bank holidays
• Workplace pension scheme
• Statutory sick pay
• Employee benefits portal
• Cycle to Work scheme
• Opportunity to join a growing multi-franchise commercial vehicle operation with long-term development potential

Apply today to join a forward-thinking aftersales team as a PSV Parts Advisor, where your experience and commitment to operational excellence will be genuinely valued.