Are you looking for an Employment Law/ER advisory role where the focus is on quality and client relationships, not billable hours, targets or sales?

This role offers:

• Real variety - advising retained clients across a wide range of sectors (from micro businesses to larger employers with up to 2,000 staff).
• A relationship-led approach - You'll build genuine rapport with clients, not rushed "get them off the phone" call handling.
• No billable hours/no sales targets - success is measured by client satisfaction and retention.
• A supportive, growth-minded team - training, coaching and development are built into the culture. You don't need to be the finished article, there is support on hand.
• Progression opportunity - the business is growing, with longer-term potential routes to Senior Adviser level and beyond.
• Work/life balance - finishing on time, switching off, and no "always on" culture.

You'll be part of a small advisory team supporting a retained client base. Most support is delivered over the phone, handling a mix of:

• Advice line calls (day-to-day employment law/HR queries)
• Case management (disciplinary, grievance, sickness/absence, performance, redundancy, and sometimes TUPE)
• Document support (letters/templates, plus contract/handbook reviews for new clients)

What you'll need

• Confidence to advise employers over the phone and give practical, clear guidance.
• Solid, hands-on experience across core ER areas: disciplinary, grievance, absence, performance (redundancy exposure helpful).
• Experience: ideally 2+ years in an employment law/ER advisory setting.
• Qualifications: a law degree is preferred, but they're open-minded. This could suit a legally trained candidate or an experienced HR/ER advice-line adviser.

Other Information

• Salary: Up to £40,000 (dependent on experience)
• Hours: Core hours Monday to Friday, 9:00am-5:00pm
• Flexibility: A Full time role but can be open to 30 hours per week (part-time) or alternative patterns (eg working around school hours), depending on coverage
• Working pattern: Ideally 4 days office/1 day working from home (Potential for 2 days WFH for the right candidate)
• Holidays: 33 days annual leave (25 days + bank holidays)
• Benefits: Private Medical Insurance from day 1 (includes dental & optical)
• Bonus: Profit-related company bonus