Are you an ambitious Sales Administrator looking for a new opportunity? Do you have a keen eye for detail and enjoy building relationships with customers? Then this could be the role for you!

Working within a busy commercial office, the Sales Administrator will provide comprehensive administrative support to the sales function. You will be responsible for processing contracts and sales orders, producing reports, liaising with customers, and maintaining internal systems to a high level of accuracy.

Benefits:

• Salary up to 27,000
• Monday to Friday - Full time - early finish on a Friday
• 29 days holiday including bank holidays
• Free onsite parking
• Location: Smethwick
• Permanent role
• Immediate start available
• Fully office based

Key Responsibilities:

• Acting as the main point of contact for incoming office communications (phone, email and in person)
• Processing contractual documentation in line with internal procedures
• Maintaining and updating customer records accurately across internal systems
• Producing accurate contractual and framework reports for customers and management
• Processing Direct Sales Orders, including raising invoices and reporting
• Managing fixed charge contracts and ensuring accurate system updates
• Raising manual invoices and credit notes
• Supporting CRM usage, including assisting with system training for team members
• Managing electronic documentation via Docusign
• Liaising with customers regarding contractual pricing changes, including written notifications and system updates
• Carrying out general administrative duties such as invoice processing, bookings and ordering stationery
• Reviewing processes and supporting continuous improvement initiatives
• Providing ad-hoc administrative support to the wider Commercial Team

Skills & Experience Required

• Proven experience in a Sales Administration or Commercial Support role
• Strong IT skills with excellent knowledge of Microsoft Office, particularly Excel
• Experience using CRM systems
• Strong communication skills, both written and verbal
• Highly organised with excellent attention to detail
• Ability to work independently and manage multiple priorities
• Comfortable working to deadlines in a fast-paced environment

If this sounds like you, please apply today!