Our client, a freight forwarder is looking for a Air Freight Coordiantor to join their office in Heathrow.

Key Roles and Responsibilities

• The ability to co-ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times
• Ensuring all shipments adhere to international trade regulations, customs procedures, and export control laws
• Basic understanding of INCOTERMS and the risk and liabilities of each term
• To quote shipments prior to movement and applying agree rates where necessary
• Building relationships with airlines for cargo bookings and rate negotiations
• To liaise with partners to reach out for quotes and rates
• Familiarity with various export documents and their purpose
• Ensure all air export jobs are completed correctly and in a timely manner
• Ensure all customs declaration tasks are completed correctly and in a timely manner
• Has the ability to follow instruction and produce airway bill pre-alerts, ensuring accuracy in preparation to avoid critical delays or penalties
• Monitoring the progress of shipments from origin to destination, providing updates to destination partners.
• Understanding of HMRC Volumes 1 & 3 of the UK trade tariff.
• Report immediately to the line manager any amendments to customs declarations
• Ensure the operational system is always used correctly
• Assist other departments as and when required by the company
• Maintain regular communications with the network and sales team
• Look and propose new efficiencies in customer workflow
• Liaise with HMRC and maintenance of customs procedures
• Ensure all reports are completed as per provided deadline
• Ensure the SOPs are followed completely and accurately
• Look and propose new efficiencies in customer work flow
• Passing invoices from suppliers and providers within 48 hours from receipt
• Ensure insurance is charged correctly
• Ensure insurance claims are given to the claims department immediately
• Propose and report to Line Manager; strategies related to the Air products
• Provide support and holiday coverage for the local staff when required