Sales Administrator - Dealing with customers on phone | Admin for quotes and orders | Chasing quotations

Initial 3 month temp; then go permanent

£12.85 per hour

7.5 hours per day (37.5 per week)

Role Overview

We are hiring an Sales Administrator to provide support to a seamless customer experience and to pursue sales opportunities. The role requires someone with aptitude to work with new systems and a strong concentration to ensure attention to detail.

The position will report directly to the Sales Administration Manager and is an office-based role at the head office in Solihull (West Midlands).

The successful candidate will be joining a friendly and supportive team. Training and career development will be provided to the right individual.

Key Responsibilities

• Handling customer enquiries and correspondence via email and telephone.
• Producing and amending quotations for the Sales Team and customers.
• Following up on customer leads and chasing quotations where appropriate
• Receiving and processing customer orders.
• Ensure data integrity and accuracy by maintaining and updating sales and customer records.
• Promoting a positive customer experience.
• Sales team for quotes, orders and reporting
• Customers for quote or order clarification

Qualifications & Experience

• Administrative and data entry experience.
• Experience working with in a customer focused environment would be preferred.
• Competent IT (Word, Excel and Outlook)
• Keen attention to detail and accuracy.
• Motivation and ability to learn tasks quickly and work as part of a team.
• Good communication and relationship skills.
• Good organization skills to meet daily and weekly deadlines.
• Ability to handle change in a fast-paced environment.