Location

MOD Carterton: Carterton

End Client

MOD

Job Description

. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract

* Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract

* Effective Management of disposals that go through their Hub as per contract

* Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract

* Locker replenishments where appropriate as per contract

* Highlight potential issues with service/potential service improvements to their Team Leader

* Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter's own

Must have SC Clearance

Additional Comments (Clearances, special conditions, Briefing call notes etc.)

Active SC Clearance required

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.