Funeral Administrator

Location: Shire Hill, Saffron Walden, CB11 3AQ
Salary: £26,500K - £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon Fri, 9.00am 5.00pm, with a degree of flexibility required

What we offer

Staff discretionary bonus scheme
Death in service benefit
Uniform provided
Optional Company Pension scheme

Are you forward thinking, ambitious and organised

We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.

Funeral Administrator The Role:

We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Saffron Walden.

You will:

Support clients through the funeral arranging process
Advise clients of the range of options and funeral types available
Liaise with all stakeholders to deliver the funeral in line with client instruction
Process funeral paperwork
Maintain company funeral records

Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.

Funeral Administrator What we need from you:

Due to the nature of the role, it is imperative that our new Administrator has a compassionate nature with strong demonstrable customer service and communications skills.

Excellent interpersonal skills
Keen attention to detail
The ability to deliver high levels of customer service
Previous proven administrative experience
Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
A high standard of written English
A flexible approach to working hours
The ability to multi-task
Good time management to achieve daily tasks on schedule

Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate.

Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.

A bit about us

We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.

If you feel you have the skills to be successful within this role, apply now!

No agencies please.