Deputy Care Manager - Bedford (Outstanding CQC Service)

Location: Bedford (office based)
Salary: £30,000 - £35,000 per annum (DOE)
Hours: Full time, Monday to Friday

We are recruiting an experienced and motivated Deputy Care Manager to support the Registered Manager in the day-to-day running of an Outstanding-rated domiciliary care service in Bedford.
This is an excellent opportunity for a senior care professional looking to step into a leadership role within a high-performing, values-led service.

The Role
As Deputy Care Manager, you will play a key role in maintaining exceptional standards of care, supporting compliance, and leading Care Professionals to deliver person-centred services.
Your responsibilities will include:

• Supporting the Registered Manager with daily operations
• Helping maintain Outstanding CQC standards and compliance
• Supporting client assessments, care planning and reviews
• Supervising, mentoring and supporting Care Professionals
• Carrying out supervisions, spot checks and competency observations
• Supporting recruitment, onboarding and training
• Assisting with scheduling to ensure all care calls are covered
• Managing safeguarding concerns, incidents and complaints
• Maintaining accurate records on the care management system
• Building strong relationships with clients, families and professionals

About You

Essential

• Experience in domiciliary care in a senior, supervisory or deputy role
• Strong understanding of CQC regulations and quality standards
• Confident leader with excellent communication skills
• Highly organised and able to manage competing priorities
• Comfortable using care management and IT systems
• Passionate about delivering high-quality, person-centred care

Desirable

• NVQ Level 3 or 5 in Health & Social Care (or willingness to work towards)
• Experience supporting inspections, audits or quality improvement

What's on Offer

• Salary £30,000 - £35,000 (DOE)
• Opportunity to work within an Outstanding CQC-rated service
• Clear progression opportunities
• Supportive leadership and ongoing training
• A role where you can genuinely make a difference

This role is subject to an enhanced DBS check. We are committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment.