As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thrifty s management processes.

Key Responsibilities:

Deliver and collect vehicles from various locations

Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure

Perform comprehensive vehicle safety checks before delivery and at quality inspection stages

Accurately and clearly complete fuel sheets

Debowse vehicles as instructed, adhering to safety guidelines

Clean vehicles thoroughly to meet company standards and customer requirements

Undertake security checks and verify rental documentation as required

Complete any necessary paperwork

Comply with all Thrifty vehicle procedures

Communicate accurately and appropriately, both verbally and in writing

Drive carefully and considerately

Dress according to company uniform standards, maintaining a clean and smart appearance

Act as an ambassador of the company, promoting company interests at all times

Ideal Candidate:

Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users

Flexibility: Exhibits a flexible approach to working hours, rotas and locations

Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance

Communication Skills and customer service orientated

Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles

Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.