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Birmingham, Staffordshire - 14.12 Hourly including holiday GBP Contract Posted by: Hays Posted: Thursday, 22 January 2026
 
 
Business Support Officer, 30 hours per week and can offer flex hours - interviews and start date in January

Your new company
We are seeking a proactive and organised Business Support Officer to provide essential administrative support to the council's Waste Service. This role is key to ensuring smooth operational delivery and helping the City Council meet its priorities for residents.Working within a supportive team, you will contribute to efficient day-to-day service management and act as a reliable point of contact for both internal colleagues and external stakeholders. This role offers 30 hours per week and flex hours and is fully on-site.
Your new role
In this role, you will be responsible for delivering high-quality administrative support, including:

  • Providing flexible and professional business support to internal and external customers
  • Managing shared customer support inboxes
  • Handling and resolving queries in a timely manner
  • Maintaining accurate database and digital records
  • Taking minutes during meetings
  • Supporting colleagues daily to ensure deadlines are met
  • Strong organisational skills and the ability to prioritise effectively are essential to success.
    What you'll need to succeed
    The ideal candidate will bring:
  • Experience in administrative or business support roles-public sector or local government experience is desirable.
  • Confidence in managing reception and general administrative duties
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office applications
  • Excellent attention to detail and accuracy
  • Ability to manage a varied workload, meet deadlines, and work independently
  • A collaborative approach and willingness to support the wider team

  • What you'll get in return
    This is a great opportunity to contribute to a vital frontline service that directly impacts the community. You'll be joining a dedicated team within the City Operations Directorate, gaining valuable experience in a fast-paced, supportive environment. You will also receive weekly payment, and an hourly rate of £14.12 per hour, including holiday.
    What you need to do now

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    #
    Birmingham, Staffordshire, UK
    Office and Admin
    Public Sector
    14.12 Hourly including holiday GBP
    Hays
    HAYS
    JS3056429665
    22/01/2026 20:49:38
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