Are you experienced within customer service within a B2B environment and would like to work for a great family run business who are going through a period of growth? You will be working in a vibrant and lively team environment with a fantastic opportunity to develop within the business. There is a salary of up to 30,000 plus many benefits.

The Role:

• Generating and following up on sales leads
• Assisting with customer enquiries and providing product or service information
• Managing customer accounts and ensuring satisfaction
• Handling customer complaints and resolving issues
• Supporting the sales team with administrative tasks
• Conducting basic site measures when necessary
• Ensuring seamless communication between the sales and support teams to maintain positive relationships and improve customer experience

About You:

• Office-based role
• Proven experience in customer service and/or sales/events
• Excellent communication skills
• Ability to handle rejection positively and adapt to evolving challenges
• Proactive problem-solving mindset
• Being able to work in a fast-paced office environment
• Driving licence
• Proficiency in Microsoft Office programmes (Outlook, Word, Excel, PowerPoint)

Benefits

• Salary of up to 30,000
• 28 Days holiday (including 8 Bank Holidays) + Christmas Shutdown
• Working hours are 8.30am until 5pm
• You will be looked after and supported, just like a family. Everyone feels heard and respected. Open communication and a supportive environment are at the heart of how they work.
• A friendly and dynamic workplace where your ideas are valued and your growth is encouraged.

INDAB