Exciting Opportunity: Recoveries Case Handler!

Are you ready to take the next step in your career? Our client is seeking a vibrant and motivated Recoveries Case Handler to join their friendly and dynamic team in Handbridge, Chester! If you have a passion for problem-solving and a keen eye for detail, this role could be the perfect fit for you!

Position: Recoveries Case Administrator
Contract Type: Permanent
Location: Handbridge, Chester
Salary: 25,000 - 27,000 per year + Monthly Commission
Hours: Full-Time (9:00 AM - 5:30 PM with a 60-minute lunch break or 9:00 AM - 5:00 PM with a 30-minute lunch break)
Work Environment: Office-Based

About the Role:

Join a small but growing team within a large corporate group where your skills will shine! You will be an integral part of the busy Recoveries Department, where you will:

Manage new cases from inception to completion, taking ownership of your own caseload.
Conduct direct branch case reviews and administrative tasks to optimise income recovery.
Produce both template and custom letters to communicate effectively with clients.
Drive the recovery of debt income while keeping the Management team updated on case progress.
Collaborate with in-house solicitors for legal guidance when necessary.

What We're Looking For:

The ideal candidate will possess a strong work ethic, meticulous attention to detail, and a genuine interest in investigating cases. You should also have:

Excellent letter writing and communication skills.
Strong listening and negotiation abilities.
A confident and professional telephone manner.
The creativity to think outside the box.
A self-learning mindset with the drive to grow and develop.

Experience in a Recoveries or Collections environment is preferred but not mandatory.

What's in it for You?

Training: Enjoy a comprehensive training plan lasting approximately 2 weeks, with plenty of self-learning opportunities to get you on the right track.

Progression: For the right candidate, there may be opportunities for progression within the department, allowing you to grow your career!

If you are enthusiastic about making a difference and ready to join a supportive team in a thriving environment, we want to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.