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Ballymena, County Antrim - 15.35 Hourly GBP Contract Posted by: Hays Posted: Monday, 26 January 2026
 
 
Business Support Officer, Full time, £15.35 per hour, Ballymena or Carrickfergus

Your new company
You will be joining a busy Major Projects team within a respected public sector organisation responsible for delivering high profile regeneration and development initiatives, including the City Deal Programme and the regeneration of St Patrick's Barracks. The team operates across multiple sites and works collaboratively with internal departments, external stakeholders, government bodies and community groups to deliver effective, high quality services.
Your new role
As Business Support Officer, you will provide professional, wide ranging administrative support to the Major Projects team. Working in a fast paced environment, you will ensure day to day administrative tasks are completed efficiently, accurately and to a high standard. Key duties include:

  • Handling incoming emails, calls and enquiries, taking appropriate follow up action
  • Providing frontline support to the public, community groups and external organisations
  • Preparing agendas, presentations, reports and other project materials
  • Attending meetings to record and issue minutes
  • Organising training sessions, events and meetings, ensuring all logistics and equipment are in place
  • Managing administrative processes for invoices, purchase orders and payments
  • Assisting with production of marketing and promotional materials
  • Updating project information on the relevant Council webpages
  • Supporting the delivery of Social Value plans across projects
  • Liaising with internal departments, government bodies and other stakeholders to facilitate project delivery

  • This is a temporary post for 3 months, based in either Carrickfergus or Ballymena (location agreed with the successful candidate). Hours of work are 37 per week, Monday to Friday, with occasional flexibility required to meet service needs.
    What you'll need to succeed
    To be successful, you will need:
  • 5 GCSEs including Maths and English (Grade C or above) or equivalent
  • At least one year's relevant Business Support experience in a busy office environment, including:
  • Using computerised information management systems
  • Providing frontline customer service
  • Managing high volumes of work and prioritising effectively
  • A qualification demonstrating competent word processing/database skills or one year's experience using Microsoft Office (Word & Excel in particular)
  • Strong skills across MS Word, Excel, PowerPoint and Outlook
  • Excellent organisation, communication and customer service skills
  • The ability to work proactively, meet deadlines and support multiple projects simultaneously
  • Candidates without the listed GCSEs may also be considered if they can demonstrate three years' relevant experience meeting the above criteria.What you'll get in return
  • Hourly rate- £15.35
  • 37 hours per week in a supportive and collaborative environment
  • Location either Carrickfergus or Ballymena
  • Opportunity to gain experience within a major public sector projects team

  • What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    #
    Ballymena, County Antrim, UK
    Office and Admin
    Public Sector
    15.35 Hourly GBP
    Hays
    HAYS
    JS3063019425
    26/01/2026 11:22:47
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