Digital Development Specialist

• Competitive Salary (dependent on experience)
• Permanent, full-time
• Hybrid working (3 days per week in the office)
• Near Epsom Surrey
• Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)

TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC)

What you'll be doing:

We're looking for a Specialist, Digital Development to join our Customer Engagement team and support the ongoing health, performance and evolution of our UK digital platforms across Toyota, Lexus and KINTO.

This role plays a key part in ensuring our websites are stable, high-performing and continuously improving. You'll work closely with internal stakeholders, European teams and external digital agencies to deliver high-quality digital development projects that enhance customer experience and support business objectives.

What you'll be doing

• Supporting the Manager, Digital Development in maintaining the health and stability of UK websites by analysing core web performance and vital metrics.
• Making data-led recommendations to improve website performance and customer experience.
• Supporting the Digital Team with knowledge sharing around Adobe Experience Manager (AEM) capabilities and functionality.
• Managing assigned digital development projects, delivering on time and within budget.
• Briefing and managing external digital agencies, ensuring clear objectives, direction and success measures.
• Acting as a technical point of reference for the wider Digital Team
• Supporting delivery of key elements of technical SEO.
• Building strong relationships across the wider Toyota group, including Finance, Insurance, KINTO and the dealer network.

What we're looking for
Essential:

• Proven experience in project or product management
• Strong interest in digital platforms and customer experience
• Excellent stakeholder management and communication skills
• Strong analytical skills with the ability to question, challenge and improve existing practices
• High level of computer literacy (Excel, PowerPoint, Teams, Monday.com, Miro/Mural)
• Customer-focused, detail-oriented and commercially aware
• Passion for technology, digital solutions and continuous improvement

Desirable:

• Project management qualification
• Experience in technical marketing or working within an agency environment
• Customer journey mapping experience
• Marketing qualification or background
• Understanding of web technologies and website/IT integrations
• Experience within automotive, retail, B2B or B2C environments

What you'll gain

• Hands-on experience delivering impactful digital development projects
• Opportunities to influence and shape digital best practice across multiple brands
• Strong exposure to senior stakeholders and cross-functional teams
• Ongoing professional development, training and coaching
• The chance to innovate, challenge the status quo and make a real difference