Brook Street is working with a client that is seeking a Contact Center Team Leader on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5 involving leading a team.
Main duties:
- To lead team taking inbound calls to arrange bookings.
- To make occasional outbound calls as required.
- To support team development on calls & training.
- To upsell where possible.
- To assist with exceptional customer service.
Knowledge, skills, abilities and experience (Desired):
Experience in Team Lead/Supervisory role
Experience with Motor Trade (non-essential)
Excellent attention to detail
Strong verbal & written communication skills
Company Benefits
- Pension contributions
- 24 days leave + bank holidays
- Excellent development opportunities
- Bonus pay - Uncapped
- Realistic OTE 40k
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Hedge End, Hampshire, UK
34k Annual £40k OTE GBP
Brook Street
Brook Street
JS3054606768
27/01/2026 21:58:58
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