Data Processing Administrator

Location: Astolat with opportunity for hybrid working Within ACS core office hours (8am 6pm)

Salary: Band P: £25,634-£26,538 (Pro-rata)

Hours of Work: 32 hours per week (0.8 FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend).

Role Overview

The Data Processing Administrator will play a key role in ensuring the charity s data is accurate, secure, and effectively managed to support service delivery, reporting, and decision-making. This role is vital in helping the organisation maintain high standards of data integrity and compliance, ultimately supporting unpaid carers more effectively.

Person Specification Experience, Knowledge & Skills

Essential

Essential Experience

• Proven experience in data entry and data management within a professional setting.
• Familiarity with data management software, ideally Microsoft Dynamics CRM or similar platforms.

Essential Knowledge

• Strong understanding of data protection regulations (eg, GDPR) and best practices for handling sensitive information.
• Knowledge of data quality assurance processes and techniques.
• Awareness of the role of data in supporting charitable services and impact measurement.

Essential Skills

• Excellent attention to detail and a high level of accuracy in data handling.
• Strong analytical and problem-solving abilities.
• Openness and self-motivation to learn and develop new skills, including the ability to adapt to and work confidently with a range of digital systems and tools.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Ability to work independently and collaboratively within a team.
• Effective communication and interpersonal skills, with the ability to liaise confidently with colleagues and stakeholders.
• Strong organisational skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to touch-type and enter data with good speed and accuracy.

Desirable

• Experience working with data visualisation tools such as Tableau or Power BI.

Key Responsibilities

• Perform data entry and maintenance, including updating existing records and entering new information into databases.
• Perform routine data quality checks and resolve discrepancies
• Assist in the development and implementation of data management policies and procedures.
• Collaborate with other departments to understand their data needs and provide solutions.
• Generate reports and work alongside the Administration & Data Team Manager to analyse data and support decision-making processes.
• Troubleshoot and resolve data-related issues.
• Maintain confidentiality and security of sensitive data.
• Support the team with general administrative tasks as needed, under direction of the Administration & Data Team Manager.
• Stay up to date with industry trends and best practices in data management.
• Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence.
• Work across the organisation on projects and support organisation-wide events and activities.

To Apply

If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.