Key Responsibilities

• Manage purchase and sales orders with a high level of accuracy and attention to detail

• Coordinate deliveries and stock movements, liaising with Transport teams and Cold stores

• Raise invoices promptly and complete month-end processing to strict deadlines

• Process credit notes accurately and efficiently

• Credit Control, including sending statements and chasing overdue invoices.

• Communicate proactively via phone and email to resolve queries and prevent delays

• Provide organised operational and administrative support to the Managing Director

• Identify opportunities to improve operational and administrative processes

• Manage shared mailboxes and ensure timely, professional responses

• Provide general business, sales, and operational support as required

Skills & Attributes

• Highly organised with exceptional attention to detail

• Strong problem-solving skills and the ability to work calmly under pressure

• Confident and professional communicator, particularly on the phone

• Strong written communication and attention to detail.

• Able to manage multiple priorities in a fast-paced environment

• Proficient in Microsoft Office (Excel, Word, Teams, Outlook) with good numerical skills.

• Minimum of 12 month's experience in an administrative, operations, or support role

• Tenacious and resilient individual and team player who is capable of building strong relationships with customers and suppliers.

• Reliable team player with a proactive, positive, and "can-do" attitude

• Full UK Driving Licence