Are you a passionate Sales Administrator looking for a new role? Do you want to work for a highly reputable engineering company based in Southam? If so, this could be the perfect role for you!

We are currently recruiting on behalf of our client, a well-established and reputable engineering company, for an enthusiastic Internal Sales Administrator to join their busy team in Southam.

As an Internal Sales Administrator, you will act as the first point of contact for customers, providing first-class service and ensuring smooth sales order processing. You will support the sales team with administration, quotation preparation, order processing, and aftersales care.

Benefits:

• Salary up to 27,000
• Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours
• Private Medical Insurance after successful completion of a 6-month probationary period
• Annual Bonus - Company performance based.
• 31 Days Holiday (inclusive of Bank Holidays)
• Company sick pay scheme
• Auto-enrolment Pension

Duties/Responsibilities

• Being the first point of contact for customer enquiries (phone & email)
• Preparing quotations, processing orders, invoices and dispatch paperwork
• Tracking quotations and following up with customers
• Coordinating deliveries and export documentation (UK & overseas)
• Liaising with suppliers regarding prices and lead times
• Providing basic technical support and resolving customer queries
• Maintaining accurate customer files and records
• Supporting marketing activities, website updates and exhibitions when required
• Covering colleagues during holidays/absence

Skills/Experience required:

• The successful candidate will ideally have experience in a sales administration, customer service, or internal sales role within a technical/engineering environment.
• Confident with Microsoft Office (Word, Excel, Outlook)
• Experienced with Sage 200 (desirable, not essential)
• Highly organised, methodical and able to prioritise workload
• Customer-focused with excellent communication skills
• Adaptable, proactive, and a team player

Apply Today

If you are a motivated administrator with strong customer service skills looking for a new challenge with a leading engineering company, we'd love to hear from you.