Senior Onsite Account Manager

Location: Coleshill
Salary: Up to £35,000 per annum
Hours: Monday to Friday, 05 30

About the Role

The Recruitment Group are currently recruiting for an experienced Senior Onsite Account Manager to oversee a fast-paced, high-volume onsite account. This is a hands-on role, ideal for someone who thrives in a busy environment and has strong client and workforce management experience.

Based onsite in Coleshill, you will be the main point of contact for both the client and the temporary workforce, ensuring service delivery, compliance, and performance targets are consistently met.

Key Responsibilities

• Manage the day-to-day operation of a busy onsite recruitment account
• Act as the primary point of contact for the client, building and maintaining strong working relationships
• Coordinate and manage large volumes of temporary workers
• Handle attendance, performance,and workforce issues
• Ensure all recruitment processes are compliant with legislation and company standards
• Liaise with internal recruitment teams to ensure staffing requirements are met
• Produce reports, monitor KPIs, and drive continuous improvement
• Support onboarding, inductions, and training of new starters

Requirements

• Proven experience in an onsite or account management role within recruitment
• Strong organisational and problem-solving skills
• Confident managing high-volume workforces and client expectations
• Excellent communication and stakeholder management skills
• Ability to work autonomously and make decisions in a fast-paced environment
• Flexible, reliable, and comfortable with early morning starts

What We Offer

• Competitive salary up to £35,000 per annum
• Stable Monday Friday working pattern
• Opportunity to manage a key, long-term client account
• Supportive agency environment with room for progression
• Competitive bonus structure after 6 months
• Access to Health and Wellbeing content through our Health Assured partnership.
• Pension scheme
• 27 days holiday + Bank Holidays
• Birthday s off

At The Recruitment Group, we offer a supportive and dynamic working environment, as well as opportunities for professional development and career progression. If you are an experienced Senior Onsite Account Manger looking for a new challenge, we would love to hear from you.

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.