Human Touch Home Health Care we are seeking a meticulous and dedicated Director of Clinical Compliance & Quality Assurance to join our team. As a QA Quality Assurance Specialist, you will play a crucial role in ensuring the quality and reliability of our home healthcare services. You will be responsible for designing and implementing tests, identifying defects, and collaborating with teams to resolve issues to deliver seamless experiences to our clients.

We are a home healthcare provider in the area. We provide comprehensive, skilled, and non-skilled services, to our home bound clients, with an excellent track record of client-focused care. We strive to help clients to improve their lives while in the comfort of their homes. To meet our standard of care, we offer a variety of affordable and high-quality home health care solutions that will meet the needs of the seniors, disabled, and ill members of the community.

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Health insurance
• Vision
• Paid Time Off

• Provide training to clinical staff on CMS and State specific guidance regarding outcome measures, compliance with regulatory requirements and education.
• Establish and implement home healthcare focused quality and performance improvement efforts in accordance with systems used (EVV, EMR, etc.)
• Train and supervise team members to ensure documentation of timely, fiscally sound, medically necessary care our clients and organization.
• Partner with administrator and DON to support continuous accreditation readiness (eg Mock surveys, Inter-Cycle Monitoring, Audits, etc.)
• Monitor and assist in preparing individualized clinical reports to help clinical management team improve patient care and outcomes.
• Support Peer Review efforts for Nurses and Caregivers on quality data, accreditation and regulatory standards.
• Supports activities/tasks resulting from client safety incidents/findings.
• Review past incidences, claims and liability reports to identify the risks the office is facing.
• Gather national and statewide data to provide comparison and guidance to determine where company is and develop new policies and procedures for improvement
• Provide recommendations and solutions to immediate quality assurance problems
• Create a risk management plan and conduct risk management training to clinical staff to help avert future problems.
• Develop new policies and procedures.

• Must possess a current, unencumbered, active license to practice as an RN in this state (Compact License preferred).
• Current CPR and first aid certification
• 2 Yrs of Quality Assurance experience
• Experience in OASIS
• Strong knowledge of clinical operations, CMS and state regulations
• Management experience in the healthcare industry
• Experience interacting with multiple disciplinary teams
• Proficient in Microsoft Office Suite
• Excellent communication, relationship building and interpersonal skills
• Excellent Time management, organizational, and priority setting skills
• Excellent analytical and problem-solving skills
• Strong communication and collaboration skills

• Certified Professional in Healthcare Quality Certification (CPHQ)