Bull City Talent Group's direct client has an immediate need for an IT Solution Architect to help scale their commercial applications landscape. The ideal candidate will have 5+ years of hands-on experience as an IT Solution Architect working with enterprise-level commercial applications, have vast knowledge/experience working in regulated environments, and be an excellent communicator with the ability to interface with business and technical stakeholders alike.

• Serve as the Solution Architect and senior technical resource for Commercial IT platforms, including Veeva CRM, Patient CRM, Grants Management, and Publications Management, Veeva PromoMats, Veeva Align
• Architect and oversee integrations across commercial systems, data warehouse, MDM, and downstream analytics platforms
• Act as L2/L3 technical escalation for complex production incidents (P1-P4) in ServiceNow and drive resolution of critical issues
• Actively manage day-to-day support operations, partnering with vendors and internal teams to maintain platform stability and performance
• Run scaling and enhancement projects with minimal supervision, translating launch requirements into compliant technical solutions
• Apply industry best practices across Commercial and Medical Affairs applications to recommend improvements, optimization strategies, and reusable architecture patterns
• Ensure all architectural decisions and implementations align with GxP requirements, validation standards, and company IT governance

• 5+ years supporting pharma commercial applications as a Solution Architect or Senior Technical Lead
• Hands-on experience with Commercial Data Warehousing, MDM, and ServiceNow in regulated GxP environments
• Proven ability to work independently, manage multiple priorities, and run projects with minimal supervision
• Previous Life Science/regulated environment experience required
• Strong communication skills with ability to interface directly with technical and business stakeholders alike
• Reltio experience preferred, though not required