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At SAP, we keep it simple: you bring your best to us, and we\'ll bring out the best in you. We\'re builders touching over 20 industries and 80% of global commerce. The work is challenging - but it matters. You\'ll find a place where you can be yourself, prioritize wellbeing, and belong. What\'s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Preferred locations: Midwest, East, or Central region of the US.

Global Account Executive Expert, commonly known as Managing Partner (MP), is the global account leader assigned to one or more Strategic Customers. The MP drives the total strategic customer engagement and is accountable for driving innovation adoption, leading global Software, Cloud and Services growth, end-to-end satisfaction, and reference-ability of the customer(s) throughout the lifecycle.

The MP leads and coordinates SAP\'s efforts across all lines of business and board areas, orchestrating all SAP parties around a single, clearly articulated 3- to 5-year joint innovation roadmap based on an account strategy and direction in support of the customer\'s strategic initiatives using the 4-panel governance model. The MP shapes the client\'s digital transformation vision and roadmap and leads SAP\'s execution of that roadmap with the customer.

To drive toward success, the MP ensures three elements are in place:

• A clear Account Plan and strategy developed with the Market Unit and the extended Virtual Account Team (VAT).
• A jointly committed multi-year roadmap with the customer focused on driving innovation and transformation.
• A jointly agreed governance model enabling focus on a mutually agreed-to set of strategic initiatives.

All the above elements support the Strategic Customer Engagement Approach to drive value creation, value execution, and value realization for the customer. The MP is measured by growth in net new bookings in cloud software and services, protecting the revenue base (renewals), and increasing the NPS over time.

The targets and priorities are set with the Regional SCP Head, MU Head, and shared with the GM & Global SCP Head.

• Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support/Maintenance, Partners and Channels (including OEM).
• Ensures alignment of SAP\'s Virtual Account Team to deliver on Business Outcomes and Digital Transformation; creates and executes Digital Transformation 3-5 year road mapping; conducts business development through SAP relevance and executive messaging; shapes the client\'s digital strategy.
• Uses deep understanding of a customer\'s business to teach them, push their thinking, and offer new ways to compete.
• Develops long-term C-level relationships and manages a joint SAP-customer governance model; ensures SAP\'s executive sponsor is engaged.
• Leads Integrated Account Planning and ensures SAP footprint is expanded with involvement of all relevant LOBs and SI partners; proactively identifies problems and proposes SAP solutions; leads a virtual team of resources across LOBs, functions, and geographies.
• Drives revenue growth across all SAP LOBs; protects SAP\'s customer base and drives adoption of premium support services (MaxAttention).
• Provides leadership around Value management and Value realization, linking Value Engineering methodologies and business transformation practices to Consulting delivery; fosters bi-directional collaboration with the customer and strategic road maps.

• 10 years of business experience in Sales or Consulting with complex software/IT solutions.
• 5 years of deep industry/domain expertise.
• 5 years of Large Account Management experience/leading account teams.
• Strong knowledge of the complete SAP offering (including Service and Support).
• Experience as an (Associate) Partner at a System Integrator or equivalent Business Consulting/Value Engineering leadership.
• Knowledge of financial, competitive, regulatory environments (as applicable).
• Experience with long-term planning of resources, technology, and account structure.
• Exceptional communication skills; Business-level English (Fluent); Local language: Business Level.
• Strategic thinker with creativity and innovation.
• Education: Bachelor-equivalent.

Bring out your best

SAP fosters inclusion, health and well-being, and flexible working models. We are committed to Equal Employment Opportunity and provide accessibility accommodations. If you need assistance, please email Recruiting Operations Team: (see below)

Qualified applicants will receive consideration without regard to age, race, religion, national origin, ethnicity, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or disability.

Compensation Range Transparency: The annualized compensation range for this role is 256,400 - 529,000 USD, with actual offers determined through the selection process. Benefits information: SAP North America Benefits.

AI Usage in Recruitment: For information on responsible AI usage in our recruitment process, refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Violation may result in disqualification.

Additional details: Requisition ID: 445746 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: