Company Description

The Department of Technology (DT) is the centralized technology services provider for the City and County of San Francisco (CCSF), supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more. DT serves over 33,000 employees with a $140M+ annual budget and a team of 300+ experts.

Application Opening: January 9, 2026
Application Deadline: February 8, 2026 (11:59 PM)

Required Supplemental Questionnaire: https://forms.office.com/g/FQmFNTFKLc (must be completed by January 31, 2026). Applicants who are not applying through the SF Careers site must complete the questionnaire directly on that platform.

Job Description

PermitSF is leading the City's effort to modernize and unify San Francisco's permitting system, replacing more than 30 Legacy systems with a single, citywide platform launching in 2026.

The Department of Technology seeks a PermitSF Solution Architect, a senior technical leader responsible for guiding the City's technical strategy and integration architecture for the OpenGov Permitting & Licensing solution.

This role ensures data flows consistently across all permitting systems, establishes an integration architecture that enables OpenGov to work seamlessly with critical City systems such as Accela, Oracle Forms, and Clariti, and defines enterprise standards for interoperability, API design, security, and data governance.

Responsibilities

• Provide strategic leadership for PermitSF's integration and system architecture, ensuring consistent data exchange and interoperability across departments.
• Lead architectural decision-making for connecting OpenGov with City systems, including Legacy platforms (Accela, Oracle Forms, Clariti) and City infrastructure (API gateway, cloud, and data platforms).
• Establish and maintain enterprise architecture standards covering integrations, data exchange, GIS/addressing, identity, document management, and API design.
• Define the integration layer that decouples City systems and user interfaces from OpenGov logic, ensuring long-term flexibility.
• Ensure alignment with citywide strategies for cloud, cybersecurity, privacy, and digital transformation.
• Architect the system landscape supporting PermitSF, including data synchronization, workflow coordination, data pipelines, GIS services, document management, and API/event-driven integrations.
• Occasionally perform light technical prototyping, configuration, or proof-of-concept work to validate integration approaches or architectural assumptions.
• Guide implementation partners and vendors to ensure architecture compliance and long-term sustainability.
• Advise on configuration trade-offs to minimize customizations and technical debt.
• Develop the roadmap for transitioning from Legacy systems to OpenGov, including coexistence and phased replacement strategies.
• Define operational standards for integrations, including monitoring, performance, security, and lifecycle management.
• Collaborate with DT engineering and operations to ensure long-term platform readiness and support.
• Partner with PermitSF leadership, business owners, DataSF, MOI, and Digital Services to align solutions with redesigned workflows and data governance needs.
• Act as a liaison across City departments-Planning, DBI, Public Works, Fire, Public Health, DataSF, and DT-to ensure technical consistency and alignment.

Qualifications

Education: Associate's degree in Computer Science, Engineering, or related field from an accredited institution, OR equivalent in total credits (at least 60 semester or 90 quarter credits with a minimum of 20 semester or 30 quarter credits in core CS/Engineering subjects).

Experience: Five (5) years of experience in enterprise architecture, solution design, or technical leadership roles.

SUBSTITUTION: Additional experience may be substituted for the required degree on a year-for-year basis (up to two years). One year equates to 30 semester units or 45 quarter units with a minimum of 10 semester/15 quarter units in a related field.

Desirable Qualifications

• Strong background in integration architecture, API strategy, and systems interoperability.
• Experience with SaaS case management systems (eg, OpenGov, Accela, Clariti) or similar platforms.
• Familiarity with cloud platforms (Azure, AWS, or GCP) and modern integration approaches.
• Experience with enterprise data platforms (Snowflake, Power BI) and data governance frameworks.
• Knowledge of San Francisco's permitting landscape or municipal operations is a plus.
• Certifications such as TOGAF or cloud architecture credentials preferred.
• Demonstrated ability to guide technical decision-making and influence diverse stakeholder groups.
• Experience working in complex, large-scale enterprise or government environments.

Appointment Type/Work Location/Nature of Work

Temporary Exempt (TEX), Full-time. Incumbent will work most of the time at DT's offices at 1 South Van Ness and 49 South Van Ness, San Francisco, CA 94103. Hybrid role requiring on-site work as needed.

Incumbent must be willing to work a 40-hour week. The position is non-competitive and subject to the appointment officer's discretion.

Additional Information

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply

Applicants are encouraged to apply immediately as the recruitment may close at any time, but not before January 31, 2026.

• Your application must include a resume (attach via the "additional attachments" function).
• Complete the Supplemental Questionnaire: https://forms.office.com/g/FQmFNTFKLc
• Contact Lawlun Leung ( (see below) ) for questions.
• Late or incomplete submissions will not be considered; mailed, hand-delivered, or faxed documents are not accepted.

Applicants will receive a confirmation email once their online application has been received. Keep this email for your records. Failure to receive it indicates the application was not submitted.

We are committed to ensuring the City's services are inclusive, efficient, equitable, and culturally competent for all San Francisco residents. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.