NO SPONSORSHIP

Contingent Worker-CMDB Contractor

Need to have execution experience

CSDM, which means Common System Data Model

They have 700 system they need to update

They need to create business applications within CMDB, build models

This is not a ServiceNow developer, this is a CMDB person

BILL RATE: Open

LOCATION: CHICAGO

DURATION: THROUGH 12/31/2025, 3 DAYS ONSITE AND 2 DAYS REMOTE

(LONG TERM CONTRACTS)

Looking for a CMDB contractor to support the strategy, planning, design and implementation Management performance on configuration management solutions. You will correct servicenow table to support. ITSM module experience with SerrviceNow CSDM model, servicenow discovery, mapping, and broad knowledge of IT infrastructure.

1. WORK TO BE PERFORMED:

• The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company
• Work with Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support the 2025 Ovation launch which consists of custom products and persistent COTS.
• Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives.

1. SKILL AND EXPERIENCE REQUIRED:

• Experience with ServiceNow
• Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model
• Comprehension of and the ability to communicate and implement the ITIL CMDB model
• Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management
• Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards
• Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations
• Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)