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Washington DC Full Time Posted by: Madison Reed Posted: Wednesday, 28 January 2026
 
 
General Manager - Licensed Cosmetologist

Managers at Madison Reed's Hair Color Bars are entrepreneurial leaders who deliver exceptional business results while inspiring the team of Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to provide quality guest services and an amazing guest experience in their Hair Color Bar every day.

The Madison Reed Hair Color Bar Manager will establish the roadmap of success for their respective Hair Color Bar within Madison Reed's operational best practices and guidelines, work with their team to solicit diverse perspectives, innovate their business growth through positive community relationships, and promote the products, services and values of Madison Reed. As manager your mission is threefold: guest satisfaction, business building and team development.

This role reports to the District Manager, is full time and requires availability on weekends, holidays and other peak times based on business needs.

Compensation

Base salary ranges from $60,000-$65,000, with opportunities to earn monthly bonuses. Starting pay within this range may be affected by geography/market, skills, education, experience and other qualifications of the successful candidate.

Responsibilities
  • Demonstrate and continually develop leadership skills to provide a top-tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
  • Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
  • Ensure all aspects of the business are staffed and resourced, including front-of-house operations, adherence to all company SOPs, assisting guests with retail orders, and managing bookings, services and memberships.
  • Demonstrate mastery of all services provided at our Madison Reed Hair Color Bar, including stepping in and working behind the chair as needed.
  • Step in for district support as needed, which could include training a new Manager, supporting them remotely, or visiting nearby locations to support on-site.
  • Achieve monthly sales goals and other key performance indicators, including retail sales, services, memberships.
  • Ensure the Hair Color Bar meets company standards related to cleanliness, merchandising, inventory and asset security.
  • Master all Madison Reed systems, policies, processes and procedures.
  • Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilities.
  • Own recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members.
  • Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets, breaks and meals.
Physical Demands

Regularly stand, walk for four or more consecutive hours, bend and twist at the waist, manipulate fingers and hands, bend and reach wrists and arms, and lift, push and pull up to ten pounds. May occasionally sit, kneel, stoop, crouch and lift. Communicate regularly with guests via ongoing conversations and consultations.

Qualifications
  • Active cosmetology license in the state in which you are applying.
  • 2+ years of salon and retail experience.
  • 2+ years of operational management experience.
  • 2+ years supervising other team members and participating in hiring, training and scheduling.
  • Strong technical proficiency as a colorist.
  • Proven track record of exceeding key operational and performance metrics.
  • Fluency in English.
Benefits
  • Medical, Dental, Vision & FSA (FT Only)
  • Employee Assistance Program (FT and PT)
  • Pre-tax Commuter (Parking & Transit) Basic (FT Only)
  • Life AD&D (FT Only)
  • Short & Long-term Disability (FT Only)
  • Accident Insurance (FT Only)
  • Critical Illness Hospital (FT Only)
  • Hospital Indemnity (FT Only)
  • Parental Leave (FT Only - dependent on tenure and position)
  • Team Member Discount: Working Advantage (FT & PT)
  • Pet Insurance (FT & PT)
  • One Medical Membership (FT & PT)
  • The College Tuition Benefit (FT & PT)
  • 401k Plans (FT & PT)
  • Paid Vacation Time (FT Only)
  • Paid Holidays (FT & PT)
Equal Opportunity

Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.

Pay Transparency

The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.

Background Checks & Fair Chance

All offers of employment are contingent upon the successful completion of a background check. While a criminal record does not automatically disqualify a candidate, the results will be reviewed as part of the hiring decision. We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws.

Accommodations

We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact (see below) as early as possible.

Note to Recruiters

Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Washington DC, United States of America
Retail
Madison Reed
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1/28/2026 10:33:25 AM
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